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Dealer Management System

End-to-End Digital Solution for Automobile Dealerships

MACS delivers a comprehensive Dealer Management System designed to automate and streamline every aspect of automobile dealership operations. From vehicle sales and inventory control to spares and service management, our DMS ensures efficient, organized, and error-free workflows.

Core Modules and Features

Vehicle ordering to the manufacturer

Vehicle ordering to the manufacturer

PDI process and vehicle allotments

PDI process and vehicle allotments (individual and bulk)

Inventory management with multi-location support

Inventory management with multi-location support

Accessory invoicing, registration, and insurance tracking

Accessory invoicing, registration, and insurance tracking

Help Desk Management

Customer enquiry handling and follow-up

Vehicle booking and invoicing

Vehicle booking and invoicing

Spares purchase order management

Spares purchase order management

Goods receipt notes

Goods receipt notes (GRN) and inventory tracking

ABC & XYZ inventory analysis

ABC & XYZ inventory analysis

Counter sales, bulk sales, and service counter spares issue

Counter sales, bulk sales, and service counter spares issue

service reminders and follow-up

Service reminders and follow-up

Customer Relationship Management (CRM)

Job card creation and tracking

Parts issue on MRP, manufacturer warranty, and goodwill warranty

Parts issue on MRP, manufacturer warranty, and goodwill warranty

Labour entries including outside labour

Labour entries including outside labour

Help Desk Management

Service invoice generation

Dealer management system

Customer traffic analysis in sales and service

Customer Relationship Management (CRM)

Mean Time Between Failure (MTBF) and Mean Time Between Replacement (MTBR)

IT Consultancy

Centralized reporting and performance dashboard

Proven Industry Success

The DMS developed by MACS has been adopted by TVS Motor Company Ltd, India’s second-largest two-wheeler manufacturer. MACS Infosolution serves as the official Implementation & Support partner, successfully deploying the solution across more than 6000+ dealerships, globally.

dealership-success